Absolutely — here’s your complete, cleaned-up script, ready to copy and paste directly into your agent page or internal system. This combines your intro, key selling points, pricing, heater options, and how to handle price-only inquiries.
Call Guide & Talking Points
“Hi, it’s [Agent Name] calling from Barrel Sauna UK. I just wanted to check in and see if you’ve got any questions about the saunas, help put a design together for you, price things up, and send you a proper estimate by email.”
This is our most popular model – ideal for 2 lying down or 4 sitting. It’s a great size for private use without losing the feel of a full spa setup.
Included as standard:
“That price includes everything you need for a proper sauna – we don’t do the ‘stripped-back-then-upcharge’ thing. It’s solid, fully functional, and built to last.”
“The upgraded heater looks beautiful and throws out a deeper steam – great if you want a real spa feel. Plus the app control is super handy.”
We offer a few window types depending on budget and style:
“The domes are a bit of a showstopper – we get them made here in the UK, and they hold heat much better than cheap versions.”
- “Put it this way – some companies are selling saunas for less than our material costs.”
- “We don’t import cheap flatpacks from China and resell them like a lot of the market. Everything’s made to order, in-house, and built to a commercial standard.”
- “We’ve even had companies try to resell our saunas – but we keep it tight to maintain the quality.”
“This isn’t a knock-together kit – it’s made for people who want something that lasts and feels premium.”
“Based on what we’ve talked about, I’ll get a design and estimate put together and send that over by email. Is [email] the best one for you?”
“And if you’ve got any other questions once you’ve had a look, just give me a ring or drop a reply.”
“No problem at all – all this info is actually available on the compact sauna page on our website. I’m happy to send you a direct link so you’ve got everything in one place.”
Let me know if you'd like this formatted into a shareable Google Doc or a printable PDF version for your agents. t4554
Script Example:
“Hi, it’s [Agent Name] calling from Barrel Sauna UK. I’m just getting in touch to answer any questions you’ve got about our saunas, help put together a design based on what you’re looking for, give you a price, and send you a proper estimate over by email.”
✅ Agent Checklist
“Are you looking for something for yourself and your partner, or more for family and friends to enjoy together?”
“Do you have a spot in mind already – garden, patio, etc.?”
✅ Agent Checklist
Talking Point Options (use naturally in conversation):
- “This model is the perfect size for two people lying down, or four seated. It’s our most popular layout – not too big, not too small.”
- “We designed it specifically to be a great all-rounder. Nice quality, perfect for couples or small groups.”
- “It’s discounted from our bigger custom builds – which can include porches, changing rooms, all sorts – but you’re still getting our full build quality.”
✅ Agent Checklist
Talking Point Options:
- “Put it this way – a lot of companies are selling saunas for less than the materials cost us.”
- “We use proper commercial-grade materials – the same kind we’d use in a spa or retreat setting.”
- “There are a lot of cheap flatpacks coming out of China. Some companies are just reselling containers full of those.”
- “We’ve had loads of companies approach us trying to resell our saunas – but we keep everything in-house to maintain the quality.”
✅ Agent Checklist
Script Example:
“Based on what we’ve talked about, I’ll put together a design and price estimate for you. I’ll send that over by email – is [email] the best one for you?”
“If you’ve got any questions after you look it over, just give us a ring or reply to the email – happy to help.”
✅ Agent Checklist
Volcanic stones (included)
Corrosion-resistant stainless steel tightening bands, vents, exterior fixings, door hinges and lockable latch for lasting performance in outdoor sauna builds (included)
Warranty & Aftercare | Comes with a 2-year warranty on all structural and mechanical components. Our team is always on hand to support you after delivery — whether it’s help with setup, seasonal tips, or long-term care advice.
Optional £1,200/year maintenance plan available after ordering. Includes 2 yearly visits: chemical-free deep clean, chimney sweep, paraffin oil or stain re-application, heater inspection, window cleaning, timber adjustment, and more. This is not included in your estimate — full details can be added once your sauna is confirmed. (TBC upon final invoice)
Any electrics installation not included. Our team supplies and fits the unit with all safety elements (heatproof plates, wooden guard), but wiring must be done by a qualified local electrician after your sauna is built. This is not included in your estimate — we’ll send a link to help you get a local quote if needed.